1)What are certifiates you have?
A: FDA,LFGB,SGS,MSDS and so on.
2)What is your delivery time?
A: sample: 3-5 working day; bulk order: 5-25 working day.
3)Can I get 1 sample?
A: Samples are free. some expensive samples'll be paid before testing, but all sample cost'll be returned when bulk order. So, samples are free finally.
4)Can I change some utensil?
A:Sure. It is OK to change any kitchen utensil, colors, handle style, material and so on.
5)Can I have my LOGO and OEM color box?
6)How can I pay sample/goods?
A:Paypal, T/T, Alibaba Trade Insurance.
7)How can you ship?
A:By sea, by air and by express(UPS/DHL), or ship to Amazon warehouse.
8)What are your advantages?
A:Best services. Taking photo/making video before shipping, sending tracking number of express/boat once having, updating shipping information, paying attention to feedback when customers receive sample/goods.
Contact us if you need more details on Slicing Knife. We are ready to answer your questions on packaging, logistics, certification or any other aspects about Salmon Knife、Japanese Knife. If these products fail to match your need, please contact us and we would like to provide relevant information.